Frequently Asked Questions (FAQ) – Rare Creation

🛒 Orders & Products

Q1. What products does Rare Creation offer?
We offer a curated collection of unique and premium products, carefully selected to bring quality and style to your everyday life.

Q2. How do I place an order?
Simply browse our website, select your favorite items, add them to your cart, and proceed to checkout.

Q3. Can I cancel or modify my order after placing it?
Orders can only be modified or canceled within a limited time after placing them. Please contact us immediately for assistance.

🚚 Shipping & Delivery

Q4. How long does delivery take?
Delivery usually takes 3–7 business days, depending on your location.

Q5. Do you offer free shipping?
We may offer free shipping on selected orders or promotions. Please check our website for current offers.

Q6. How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS.

💳 Payments

Q7. What payment methods do you accept?
We accept major payment methods including UPI, debit/credit cards, net banking, and cash on delivery (if available).

Q8. Is it safe to make payments on your website?
Yes, all transactions are secure and encrypted to protect your personal information.

🔄 Returns & Refunds

Q9. What is your return policy?
We accept returns only for damaged, defective, or incorrect items within 7 days of delivery.

Q10. How do I request a return or refund?
You can contact our support team with your order details, and we will guide you through the process.

Q11. When will I receive my refund?
Refunds are processed within 5–7 business days after the returned product is inspected.

📦 Account & Support

Q12. Do I need to create an account to shop?
No, you can place an order as a guest, but creating an account helps track orders easily.

Q13. How can I contact customer support?
You can reach us via email or phone listed on our Contact Us page.

🔐 Privacy & Security

Q14. Is my personal information safe?
Yes, we respect your privacy and use secure systems to protect your data.

Q15. Do you use cookies or tracking tools?
Yes, we use tools like pixels, analytics, and tracking technologies to improve your shopping experience.

💡 General

Q16. Why should I shop from Rare Creation?
We focus on quality, uniqueness, and customer satisfaction — bringing you products that stand out.

Still have questions? Feel free to contact us anytime — we’re here to help!